Effective: Oct, 2021

Updated: July, 2023

FunPawsie Privacy Policy

Welcome to funpawsie.com, the exclusive e-commerce platform for the pet care brand, FunPawsie, owned and managed by ALTRADES INTERNATIONAL LIMITED. In this document, "we", "us", and "our" all refer to ALTRADES INTERNATIONAL LIMITED. Your provision of personal data or user-specific information through this platform will be under our administration, complying with our role as the data controller.

Summary

At FunPawsie, we prioritize your privacy and the confidentiality of your personal data. We exclusively use your personal data for the purpose of delivering our services to you, and we never share it with third parties without your consent. Rest assured, we strive to maintain robust security measures to protect your data.

Detailed Policy

Our Commitment

We, at FunPawsie, appreciate your trust in us with your personal information. This Privacy Policy elucidates how we handle your data, so we urge you to review it carefully. When you visit funpawise.com or use any of our services, you acknowledge and accept the practices and policies outlined here.

Scope of Policy

This Privacy Policy governs our treatment of personally identifiable information, or "Personal Information", that we collect when you access our website or utilize our services. It does not extend to the practices of companies that we do not own or control, or individuals that we do not employ or manage.

What Personal Information Do We Collect?

In order to personalize and enhance our services, we gather information from our customers. We detail the types of information we collect below:

Information You Provide to Us

We collect and store any information you provide through our website or in any other way. This may include your full name, email address, mobile phone number, credit card and/or other payment information, IP address, browser information, username, password, and other necessary data for our service provision. You have the option to withhold certain information, but this might limit your access to some of our special features. The information you provide is utilized to answer questions, send product updates, and communicate about FunPawsie's products and services, including specials and new features.

Information Collected Automatically

As you interact with our website or use our services, we automatically collect certain types of information. This can include data such as your IP address, cookie information, and the pages you requested. Similar to TV ratings, our service automatically gathers usage information like the numbers and frequency of visitors to our website. We use this aggregated data for statistical purposes and to improve our services. This data also allows us to share insights with our partners about our customers' collective use of our website. Please note, we never disclose aggregated information in a way that could personally identify you.

Opting Out

Upon your request, we will stop sending emails to your email address and/or disable your account to prevent any future purchases through that account. You can make these requests at the “Contact Us” section of the Site funpawsie.com/pages/contact or by emailing our Customer Service Team at support@funpawise.com.

Cookies - What Are They?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser. They allow our systems to recognize your browser and provide us with valuable information about how our site is used, thus enabling us to improve the quality of our services. While you can disable cookies in your browser settings, we recommend keeping them activated to fully benefit from our website's features.

Will We Share Any of the Personal Information We Receive?

The privacy of our customers is crucial to us, and we don't rent or sell your personal information. We only share your information as outlined below:

• Agents: We may need to share your information with other companies and individuals to carry out tasks on our behalf or to provide services to you (e.g., sharing your address with a courier for order delivery). Unless we inform you otherwise, our agents are not permitted to use the personal information we share with them beyond what is necessary to assist us.

• User Submissions: In relation to any User Submissions, you may receive emails and other communications from FunPawsie. By posting User Submissions, you acknowledge and agree that we may send you such communications.

• Legal and Safety Reasons: We may release Personal Information in good faith when necessary to comply with the law, enforce our conditions of use and other agreements, or to protect the rights, property, or safety of FunPawsie, our employees, our users, or others. This may involve exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• With Your Consent: Besides the above, we will inform you whenever your Personal Information may be shared with third parties, and you will have the option to prevent this sharing.

Is Your Personal Information Secure?

Your FunPawsie account and personal information are protected by a password for your privacy and security. You need to prevent unauthorized access to your account by selecting and protecting your password appropriately and by signing out after using your account. While we strive to protect user information and maintain the privacy of your account, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise user information security at any time.

Access to Personal Information

FunPawsie allows you to access and, in certain situations, update the following information for viewing: real name, account and user profile information, credit card and/or other payment information, user e-mail address, user mobile phone number, username, password, and user preferences.

Your Choices

You can always opt not to disclose information, although it may be required to use certain features of our website and services. You also have the ability to add or update certain information on pages, such as those listed above. We often maintain a copy of the unrevised information in our records. You may also request the deletion of your FunPawsie account by sending an e-mail to support@funpawise.com. Please note that some residual data may remain in our records after the deletion of your account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your information will be used according to the Privacy Policy in effect at the time of use. If we alter our policy, we will notify you through an announcement on our website or by email. By using our website after such changes have been posted, you agree to the modified policies.

Questions or Concerns

If you have any questions or concerns regarding privacy on our website, please send us a detailed message at support@funpawise.com. We value your feedback and will do our best to address your concerns.

FunPawsie by ALTRADES INTERNATIONAL LIMITED.